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http://www.bmxworld.nl

About our privacy policy
BMX World cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of BMX World's website and the services it provides. The effective date for the validity of these conditions is 20/05/2018, with the publication of a new version the validity of all previous versions will expire. This privacy policy describes what data is collected about you by us, what these data are used for and with whom and under what conditions, if any, these data can be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy. About the data processing

Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and for whom the data is transparent.

Web shop software
Our webshop is developed with software from CCV Shop. Personal data that you make available to us for the purpose of providing our services will be shared with this party. CCV Shop has access to your information to provide us with (technical) support, they will never use your information for any other purpose. CCV Shop is obliged to take appropriate security measures on the basis of the agreement that we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. CCV Shop uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. CCV Shop reserves the right to share collected data within its own group of companies in order to further improve its services.

Web hosting
We purchase web hosting and e-mail services from CCV Shop. CCV Shop processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. CCV Shop has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. CCV Shop is obliged to maintain confidentiality under the agreement.

We use the services of CCV Shop for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures getroffen to prevent misuse, loss and corruption of your and our data as far as possible. CCV Shop does not have access to our inbox and we treat all our e-mail traffic as confidential.

Payment processors
For handling (part of) the payments in our webshop we use the CCV Pay. CCV Pay processes your name, address and place of residence and your payment details such as your bank account or credit card number. CCV Pay has taken appropriate technical and organizational measures to protect your personal data. CCV Pay reserves the right to use your data to further improve its services and to share (anonymised) data with third parties as part of this process. All of the above guarantees with regard to the protection of your personal data also apply to the components of CCV Pay's services for which they engage third parties. CCV Pay will not retain your data longer than permitted by law.

Payment processors
For handling (part of) the payments in our webshop we use the CCV Pay. CCV Pay processes your name, address and place of residence and your payment details such as your bank account or credit card number. CCV Pay has taken appropriate technical and organizational measures to protect your personal data. CCV Pay reserves the right to use your data to further improve its services and to share (anonymised) data with third parties as part of this process. All of the above guarantees with regard to the protection of your personal data also apply to the components of CCV Pay's services for which they engage third parties. CCV Pay will not retain your data longer than permitted by law.

Reviews
We collect reviews through the platform of various providers. If you leave a review through one of these providers you are required to provide your name, place of residence and email address. The provider shares this information with us so that we can link the review to your order. The provider also publishes your name and place of residence on its own website. In some cases, the provider may contact you to provide an explanation of your review. In case we invite you to leave a review, we will share your name and email address with the bidder. They use this information for the sole purpose of inviting you to leave a review. The provider has taken appropriate technical and organizational measures to protect your personal data. The provider reserves the right to engage third parties for the purpose of providing the service, for this we have given our consent to the provider. All of the above guarantees with regard to the protection of your personal data also apply to the parts of the service for which the provider engages third parties.

Shipping and logistics
If you place an order with us it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this information only for the purpose of carrying out the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.

Invoicing and accounting
For our administration and bookkeeping we use the services of MoneyBird. We share your name, address and place of residence details and details regarding your order. These details are used for the administration of sales invoices. Your personal data will be sent and stored in a protected manner, MoneyBird has the necessary technical and organizational measures getroffen to protect your data against loss and unauthorized use. MoneyBird is obliged to secrecy and will treat your data confidentially. MoneyBird will not use your personal information for purposes other than those described above.

External sales channels
We sell (part of) our articles via the platform of Marktplaats.nl. If you place an order via this platform then Marktplaats.nl shares your order and personal data with us. We use this information to process your order. We handle your data confidentially and have appropriate technical and organizational measures getroffen to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request at a later time - we ask your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation with tax and criminal investigations
If necessary, BMX World may be obliged by law to share your data in connection with a federal or criminal investigation by the government. In such a case we will be forced to share your data, but we will oppose this within the possibilities offered to us by law.

Storage periods
We keep your data as long as you are our client. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to keep invoices containing your (personal) data, so we will keep these data for as long as the applicable period lasts. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights
Pursuant to current Dutch and European legislation, you, as a data subject, have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights.

In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetting request, we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.

You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection
You always have the right to view the data that we process (or have processed) and that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with an overview of the processors that hold these data, stating the category under which we have stored these data, at the e-mail address known to us.

Right of rectification
You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, modified at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.

Right to restrict processing
You always have the right to limit the data that we process (or have processed) relating to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transfer
You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, executed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data relating to you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all probability, we will no longer be able to continue to provide the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
As the occasion arises, you have the right to object to the processing of your personal data by or on behalf of BMX World. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and/or copies of the data which we process (or have processed) available to you and stop the processing permanently afterwards.

You also have the right not to be subjected to automated individual decision-making or profiling. We will not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies
Third party cookies. In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details

BMX World
Einsteinstraat 18
3316 GG Dordrecht
The Netherlands

T +31 06 2146 3138
E info@bmxworld.nl

Contact person for privacy matters
M. Kruijswijk

BMX World is for anyone involved in BMX Racing and/or bike cross for all levels and all ages. Our assortment consists of clothing, protection, bikes, parts, helmets, cross glasses, leisure wear and accessories. But also custom build you can order from us. You will find several well-known brands so you are assured of the very best materials and quality.

In addition, many of our products are also very useful in motocross, freestyle and downhill. If you have questions or can't find something on the website, please feel free to contact us. You can do this by phone, email or whatsapp/Telegram. You are also welcome to come by appointment to look, feel and/or try on.

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